How are the rental toys cleaned after they're returned? The wooden toys are wiped down with toxin-free soap and water to remove germs and debris. Then they're sprayed with a non-toxic disinfectant that kills 99.9% of germs (including SARS-CoV-2). Fabric toys are machine-washed and dried.
What if I break or damage a wooden toy from the subscription box? These things happen! Normal wear of wooden toys is fine, and we understand that occasionally a piece gets lost or a toy is damaged or broken. If this happens please just let us know, and ensure you return the wooden toy to us, including broken pieces.
How do I return my rental toys? You'll receive an email letting you know it's time for a toy exchange. We'll then ship out your next toy subscription box. Once it arrives, you'll pack up the old box using the provided materials and drop it off at any UPS Canada location. (We currently ship to all provinces across Canada.)
How do I cancel my toy subscription? You can cancel your monthly toy subscription at the end of each 3-month rental cycle.
Can I rent Montessori toys? Yes! We offer Montessori toy rentals. We provide a mix of age-based open-ended wooden toys, Montessori-inspired toys, and classic Montessori toys | Canada.