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Find answers to frequently asked questions below. If you don't find the answers you need, feel free to get in touch.

How are the rental toys cleaned?

The wooden toys are thoroughly wiped down with toxin-free soap* and water to remove germs and debris. They are then sprayed with Force of Nature, a safe, non-toxic disinfectant that kills 99.9% of germs (including SARS-CoV-2). Fabric toys are machine-washed** and dried.

We strongly believe in the advantages of using a toxin-free cleaning process that is safe for your children, wildlife and the environment. We do not use bleach or chemical antibacterial products due to toxicity concerns, and the lack of evidence proving their effectiveness over safer alternatives.

Please note for allergy purposes that we apply coconut oil and beeswax to the wooden toys if they become dried out.

*Attitude soap (non-toxic / made in Canada / CO2 neutral / not tested on animals)

**Nellies detergent (non-toxic / made in Canada / not tested on animals)

What if I break or damage a toy from the subscription box?

How do I return my rental toys?

How do I cancel my toy subscription?

Why are the toy rental subscription boxes delivered every 3 months?

How do you select the educational toys included in each subscription box?

Where in Canada do you ship to?

Why are the wooden toys all gender-neutral?

What does "non-toxic" materials mean?

Do you accept wooden toy donations?

Can I rent Montessori toys?

Do you offer baby toy subscription boxes?