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Find answers to frequently asked questions below. If you don't find the answers you need, feel free to get in touch.

How are the toys cleaned?

The wooden toys are thoroughly wiped down with toxin-free soap* and water to remove germs and debris, then air-dried. They are wiped with a damp cloth to remove soap residue, then sprayed down with diluted vinegar to further disinfect. Fabric toys are machine-washed** and dried.

We strongly believe in the advantages of using a toxin-free cleaning process that is safe for your children, wildlife and the environment. We do not use bleach or chemical antibacterial products due to toxicity concerns, and the lack of evidence proving their effectiveness over safer alternatives (1),(2),(3).

Please note for allergy purposes that we apply olive or canola oil to the wooden toys if they become dried out.

More Information: 

"Acetic acid (vinegar) is an effective mycobactericidal disinfectant that should also be active against most other bacteria. These findings are consistent with...studies performed in the early and mid-20th century on the disinfectant capacity of organic acids."(4) "Acetic acid is known for its antimicrobial effect on bacteria in general..." (5)

*by Attitude (non-toxic / made in Canada / CO2 neutral / not tested on animals)

**Nellies detergent (non-toxic / made in Canada / not tested on animals)

Accessed 06/16/19:

(1) https://www.fda.gov/consumers/consumer-updates/antibacterial-soap-you-can-skip-it-use-plain-soap-and-water

(2) https://www.fda.gov/news-events/press-announcements/fda-issues-final-rule-safety-and-effectiveness-consumer-hand-sanitizers

(3) https://www.fda.gov/news-events/press-announcements/fda-seeks-permanent-injunction-against-company-selling-unapproved-hand-sanitizers-claim-prevent

(4) https://mbio.asm.org/content/5/2/e00013-14.abstract

(5) https://www.ncbi.nlm.nih.gov/pmc/articles/PMC4486441/

How does two-way shipping work?

What if I break or damage a toy?

How do I cancel my subscription?

How do you select the toys included in each box?

Why are the toy boxes delivered every 3 months?

Why are the toy boxes gender-neutral?

What does "non-toxic" materials mean?

How does two-way referral program work?