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Find answers to frequently asked questions below. If you don't find the answers you need, feel free to get in touch.

How are the toys cleaned?

The wooden toys are thoroughly wiped down with toxin-free soap* and water to remove germs and debris. They are then sprayed with Force of Nature, a safe, non-toxic disinfectant that kills 99.9% of germs (including SARS-CoV-2). Fabric toys are machine-washed** and dried.

We strongly believe in the advantages of using a toxin-free cleaning process that is safe for your children, wildlife and the environment. We do not use bleach or chemical antibacterial products due to toxicity concerns, and the lack of evidence proving their effectiveness over safer alternatives.

Please note for allergy purposes that we apply coconut oil and beeswax to the wooden toys if they become dried out.

*Attitude soap (non-toxic / made in Canada / CO2 neutral / not tested on animals)

**Nellies detergent (non-toxic / made in Canada / not tested on animals)

How does return shipping work?

What if I break or damage a toy?

How do I cancel my subscription?

Where do you ship to?

How do you select the toys included in each box?

Why are the toy boxes delivered every 3 months?

Why are the toy boxes gender-neutral?

What does "non-toxic" materials mean?